XtraSpace’s response to the coronavirus – protecting our members and staff.
On the evening of Monday, 23 March 2020, President Cyril Ramaphosa, took strong and decisive action in the government’s response to the Coronavirus crisis and announced a national lockdown effective from midnight on 26th March 2020.
The shutdown will last 21 days, coming to an end on 16th April 2020. This decision was a necessary step that must be taken in order to reduce the rate of coronavirus infection and flatten the curve.
XtraSpace Self Storage fully supports the decision taken by the South African government and we understand that this approach is the only way to reduce and hopefully stop the spread of the virus.
As citizens, we feel that this is the time for the nation to unite and work together towards this common goal.
In compliance with the national shutdown, all XtraSpace Self Storage branches will be closed from 17:00 on 26 March 2020.
In preparation for the shutdown, we are implementing the following:
- no access to our storage facilities will be granted to clients after 17:00 on 26 March 2020
- a small team will be available on each site until then to assist clients who wish to retrieve any items from their storage units or place anything in storage until then
- access will once again be granted at 08:00 on 17 April 2020 (with the exception of any further government mandated actions)
- our staff will follow all hygiene and prevention protocols and we request that clients visiting the premises do the same
- we will continue with all our security protocols over this lockdown period; the security of your goods is our business
- our administrative staff and site managers will be able to assist you remotely with any account enquiries and will be available on their site phones and email.
In the event of an emergency, please call our national toll-free number, 01 09 777 777.
Please speak to your site manager should you have any queries or concerns regarding any of the above information.
Our hearts and thoughts go out to the people who have been affected by this unprecedented event and we appreciate the healthcare workers, local communities and governments around the world and in South Africa who are on the front line working to contain this coronavirus.
We can only echo the President’s closing words from Monday nights address – ‘God Bless Africa’.
Thank You,
Colleen Mansour
CEO, XtraSpace